Information We Collect
If you submit a Request a Review form, we collect the information you enter: business name, contact name, trade, website address, optional Google Business Profile address, selected service interest, email address, and any message you provide. The form does not request a phone number, password, or payment-card information.
For basic form-abuse prevention, the intake service uses the request IP address as a temporary rate-limit key. It is not included in the stored request. The rate-limit entry is configured to expire after 60 seconds. Cloudflare also processes technical request information as part of delivering and protecting the website.
How We Use Information
We use submitted information to review your request, examine the public business website and available public listing information, respond by email, prepare a written estimate if appropriate, and provide services you authorize. We do not use inquiry information for unrelated marketing.
Storage and Service Providers
Review requests submitted through the form are saved in a private storage area (Cloudflare Workers KV) used only for this website, and the owner may be alerted by email or a private notification. If your request becomes paid work, the working records for that job are intended to be kept in a private Google Drive folder controlled by Feral Scholar Media LLC. Cloudflare Pages and its Functions host the website and process form submissions. These integrations must be configured and verified before the form is enabled. We do not store customer submissions in GitHub.
Access to customer records is restricted to the owner and any person specifically authorized to handle the work. We do not make customer folders public or enable access through public links.
Sharing
We do not sell personal information. We use service providers only as needed to host the website, process submissions, store records, communicate with you, and provide an authorized service. We may disclose information when required by law or reasonably necessary to protect rights and security.
Retention
We retain inquiry and service records only for as long as reasonably needed to respond, provide services, resolve concerns, maintain business records, and meet applicable legal obligations. The appropriate retention period depends on the record and applicable requirements. We do not promise a fixed deletion date.
Your Choices and Requests
You may ask to access or correct information you provided, or request deletion. We will consider the request subject to records we need to retain for an active service, a dispute, security, or legal obligations. Customer communication is by email only; use the email address through which we communicated with you.
Cookies and Analytics
We do not use advertising or targeting cookies as part of the intended website experience. Cloudflare may process technical information needed to deliver and protect the site. Any optional analytics or additional tracking will be disclosed before it is enabled.
Security
We use reasonable safeguards appropriate to the information and services involved, including HTTPS for website traffic, restricted access to stored records, and server-side handling of integration credentials. No internet transmission or storage system can be guaranteed completely secure. Do not send passwords or payment-card details through the review form or ordinary email.
Children
The website and services are intended for businesses and are not directed to children under 13. We do not knowingly seek personal information from children.
Changes
We may update this notice when our services or data practices change. The effective date and material changes will be shown on this page.